Frequently Asked Questions
Everything you need to know about our organic essentials.
When will my order ship?
Most orders are processed and shipped within 3-5 business days. During high-volume sales or new collection launches, processing may take up to 7-10 business days.
What is your return policy?
We accept returns of unwashed, unworn items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How should I care for my organic cotton and bamboo garments?
To maintain the softness and longevity of our natural fibers, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or laying flat to dry.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Can I modify or cancel my order after it has been placed?
Because our team works quickly to process orders, we are unable to make changes or cancellations once an order has been submitted. Please double-check your shipping address and cart items before finalizing your purchase.
How do I determine the right size for my child?
Our garments generally run true to size, but natural fibers may experience slight shrinkage after the first wash. We recommend referring to our detailed size chart located on each product page for specific measurements.